Workplace cohesion: Team resilience through caring

High performers are highly driven, attacking each goal with enthusiasm and focus. They minimise energy wastage and channel their efforts into tasks that matter.

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Mweni runs a small Nairobi team in a Riverside Drive tech firm. Over the years, she treats work pressure like a private battle.

If and when a key client threatens to leave the firm, she pivots and cancels all her staff one-on-one meetings, but keeps her client retention battle plan in her head without sharing it, and powers through working extra hours and nights alone to try to remedy the problem.

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Note: The results are not exact but very close to the actual.