Workplace conflicts are unavoidable, to resolve them, focus on building bridges, not walls

BDWorkplaceconflicts

Conflict management is the practice of identifying and handling conflicts efficiently and fairly. PHOTO | SHUTTERSTOCK

You are relaxed and having a good time. Then boom, you have a conflict on your hands.

The hallmarks of transformational leadership lie in how one successfully addresses conflicts in workplaces. Offices are replete with people of diverse persuasions and potentially difficult situations lurk in every corner of the compass.

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