Beauty firms blame port delays for stock-outs

Madora, Westgate outlet in Nairobi. FILE PHOTO | NMG

Importers and manufacturers of high-end cosmetics have reported biting stock shortages in recent months attributed to delayed clearance of goods and raw materials at the port.

Global cosmetic firms Yves Rocher and Madora — the importer of Chanel and Dior products — are among those hard hit by the delays, which have seen them suffer huge financial losses as well as attrition of customers who have opted for alternative products.

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