Alternative dispute resolution at KRA must be supervised urgently

Times Tower in Nairobi, the headquarters of the Kenya Revenue Authority (KRA).

Photo credit: File | Nation Media Group

There is a quiet scandal unfolding within Kenya’s tax administration, and it is costing the country billions of shillings. It does not involve new tax laws, parliamentary drama, or high-profile policy shifts.

It is happening silently, procedurally, and largely out of public view—through the unsupervised application of alternative dispute resolution (ADR) at the Kenya Revenue Authority (KRA).

PAYE Tax Calculator

Note: The results are not exact but very close to the actual.