World Quality Day falling on November 11 was introduced in 1990 by the United Nations as championed by the Chartered Quality Institute (CQI) to raise awareness and the importance of quality performance of professionals. It is a day to reflect on how to strengthen quality expectations and meet the demands of the customer.
It is not only legal but morally right to ensure that the services and products meet the quality standards set in the label to give it identity and acceptance.
