I was recently asked to run a team-building workshop based on the 2002 book, The Five Dysfunctions of a Team. Let me summarise what author Patrick Lencioni laid out in his gripping fable about how Kathryn Petersen, DecisionTech’s newly installed CEO, faced the ultimate leadership crisis: uniting a team in such disarray that it threatened to bring down the entire company.
For most of the book it is uncertain as to whether she would succeed, but her experience from elsewhere allowed her to work with the awkward set of characters who made up the senior management team, and against all odds the company survived.
