Emergency response is often a race against time—many do not win. The World Health Organisation recommends that emergency medical services respond to calls within eight minutes to ensure optimal patient outcomes. Yet, the average response time in Nairobi is 162 minutes—an alarming two hours and 42 minutes.
Too many people lose their lives simply because they cannot get timely medical help. The first hour, dubbed the “golden hour” of care, can make all the difference, the outcome for most can be the difference between life and death.
