Strategic policy shifts key to driving tech adoption in hospitality sector

Local tourists at the Mama Ngina Waterfront in Mombasa County on August 5, 2025. 

Photo credit: File | Nation Media Group

Across East Africa, tourism has officially entered a high-growth era. Yet an analogue gap in digital payments and operational infrastructure threatens to prevent businesses from fully capitalising on the boom.

The region has moved well beyond the pandemic slowdown and is now outperforming many global tourism markets. In 2025, East Africa emerged as one of the world's fastest-growing tourism regions.

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