Last week, I accompanied my wife to a supermarket, part of a foreign owned large chain. When I go grocery shopping by myself, I find the big outlet daunting and usually take refuge in a smaller locally owned one in my neighbourhood.
There, staff immediately volunteer to assist, and don’t mind that I sometimes have to call the main household shopper to seek directions on some items on the list. On a couple of occasions, and to avoid broken telephone, the staff have simply taken over the phone call.
