Ride-hailing platforms have become a daily fixture of urban life in Kenya, transforming both the transport and employment sectors. With just a few taps on a phone, thousands use boda bodas to beat traffic, make deliveries, or commute, expanding mobility for millions.
These platforms offer flexibility and income in a market where formal jobs remain elusive, especially for the youth. Yet behind this convenience and opportunity lies a workforce that remains unprotected, under-supported, and vulnerable to economic shocks.
