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Where most organisations get it wrong
Leadership plays a central role in this shift. Human-centred digital transformation requires leaders to see change not as a rollout but as a behavioural journey.
Across boardrooms and executive meetings, digital transformation (DT) remains one of the most discussed—and most misunderstood—strategic priorities.
Organisations continue to invest heavily in new systems, platforms, and automation tools, yet many transformations stall, underdeliver, or quietly fail. More often than not, the missing link is not technology. It is people.
