Since the advent of the Internet, technology has played an integral part in business continuity and has even become an essential part of the workforce. But the Covid-19 pandemic heightened the role of technology across more functions and resources than had ever been anticipated in history.
Crisis, it is said, breeds innovation. One of the key technological trends we saw over the last one year was digitalisation, which presented organisations with an opportunity to pivot, so as to stay afloat and ensure continuity.
