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EDITORIAL: Address system failures

Airtel Kenya’s service outage on Monday left its 12.83 million subscribers out of reach for hours and without access to SMS, data and mobile financial services. FILE PHOTO | NMG

By  Business Daily

Nation Media Group

Airtel Kenya’s service outage on Monday left its 12.83 million subscribers out of reach for hours and without access to SMS, data and mobile financial services.

This kind of outage, in our view, is unacceptable given the technical hitch could have been avoided with proactive measures.

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