Airtel has lost 3.74 million customers on its mobile money service or 91.9 percent of the telco’s cash transfer subscribers in the year to March, cementing M-Pesa’s market share grip.
The Communications Authority of Kenya (CA) in its latest industry report shows that Airtel Money subscribers plunged to 329,660 customers at the end of March from 4.075 million in a similar period last year.