How Jumia lost millions in cyber fraud, robbery

Jumia staff at work. FILE PHOTO | NMG

E-commerce platform Jumia Kenya has revealed that it lost at least Sh118 million in the last two years due to consumer cyber fraud and a robbery, a disclosure that points to some of the factors that have sunk the firm deeper into the red.

The latest incident, which happened late last year, involved a break-in at its warehouse in Kenya that resulted in the loss of merchandise to the tune of Sh56 million.

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