Online taxi firm Little is implementing a facial recognition system for its drivers to improve security of its riders and cut cases of drivers sharing accounts.
The firm is set to implement random checks using the security feature every time a driver logs in.
The ride-hailing app will use facial recognition software technology supported by the cognitive solution platform run by the parent IT firm Craft Silicon to identify the drivers following concerns raised by riders and partners.
“We are adding one very great option on Little so that our riders are safe. The option is currently in testing as we prepare to launch it by mid-May,” said Craft Silicon chief executive officer and founder, Kamal Budhabhatti.
“We would require the drivers to take a Selfie when they login and also at random intervals. We will compare the selfie image with the picture of the driver in our system and only allow them to proceed if the images match.” The feature is set to boost passenger safety and stop possible random attacks on passengers taking a taxi.
“We have noted many times drivers give their cars to someone to drive especially weekends and at nights and riders remain at a risk every time some unauthorized person picks me,” said Mr Budhabhatti.