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Equity banks on technology amid halt in branch expansion
An Equity Bank branch in Nairobi. The lender has halted branch expansion in favour of digitising some key banking services. PHOTO | FILE
Equity Bank has announced a freeze on the opening of new branches, marking the lender’s shift to digital banking services.
Chief executive James Mwangi said on Tuesday the bank had moved most of its services away from the traditional across-the-counter branches to online platforms.