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Jubilee blocks Sh1.28bn in fake insurance claims using AI
From left: Jubilee Holdings Limited Group's CEO Dr Julius Kipngetich, Chairman Zul Abdul and Deputy Group CEO Juan Cazcarra pose for a picture after the release of the company's 2024 Full Year Financial Results at their offices in Upper Hill, Nairobi on April 3, 2025.
Jubilee Holdings averted Sh1.28 billion losses in fictitious claims last year, nearly three times the previous year’s figure, as it deployed artificial intelligence (AI) tools to curb insurance fraud.
The insurer said the prevented losses were more than triple the Sh424.56 million recorded in 2024, underscoring the growing threat of fictitious claims in Kenya’s insurance industry.