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Jubilee busts Sh400m fictitious insurance claims on AI use

Jubilee profits, Jubilee dividends

From left: Jubilee Holdings Limited Group's CEO Dr Julius Kipngetich, Chairman Zul Abdul and Deputy Group CEO Juan Cazcarra pose for a picture after the release of the company's 2024 Full Year Financial Results at their offices in Upper Hill, Nairobi on April 3, 2025.

Photo credit: Bonface Bogita | Nation Media Group

By  Patrick Alushula

Business Reporter

Nation Media Group

Jubilee Holdings foiled fictitious insurance claims worth Sh400 million in the financial year ended December 2024, highlighting the gains of enriching their digital systems with artificial intelligence (AI) capabilities.

The insurer, which operates in Kenya, Uganda, Tanzania and Burundi, said it deployed a fraud detection tool that is supported by AI, which helped it identify and act on 536 suspicious cases and resulted in saving the Sh400 million.

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