Weak revenue casts doubt on Safaricom Addis M-Pesa bet

Safaricom Telecommunications Ethiopia Chief Executive Wim Vanhelleputte.

Photo credit: File | Nation Media Group

An M-Pesa user in Ethiopia on average spends Sh0.50 a month in transaction fees, dimming the power of the mobile money service to grow Safaricom's profits.

Investor disclosures for the nine months ended December 2025 show M-Pesa revenue in Ethiopia stood at measly Sh12.2 million, translating to a monthly average of about Sh1.4 million from the active 2.36 million users.

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Note: The results are not exact but very close to the actual.