“And now here is my secret, a very simple secret. It is only with the heart that one can see rightly. What is essential is invisible to the eye,” wrote Antoine de Saint-Exupery.
What is the 2 – 18 – 80 hypothesis? Is it possible that roughly 2 percent of organisations are at the leading edge? Are the balance of 18 percent ‘aspiring’, with the 80 percent ‘just hanging in there, propping up the status quo’ just hoping for the best.
