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How Kenya Power will pay homes, firms for blackouts
A waiter at Hadassah Bites near Globe Roundabout in Nairobi, Kenya, receives a customer order on September 6, 2024, after a power outage that hit most parts of the country.
Electricity consumers will receive compensation equivalent to 75 percent of their average daily consumption for extended blackouts in a new push to compel Kenya Power to improve the reliability of its supply.
The payouts for power outages will be capped at Sh550,559.85, as stated in the Draft Energy (Electricity Reliability, Quality of Supply and Service) Regulations, 2025.
