More than 15 computer monitors sit empty at Lillian’s cyber café on Nairobi’s Tom Mboya Street, a reminder of how technology changed a business that was once at the heart of Kenya’s digital revolution.
On a recent afternoon, only one customer is browsing at the partitioned café. Lillian, who has run the business for 20 years, is seated at an empty cubicle watching TikTok videos, while her sole assistant watches YouTube videos at the reception desk.
