Despite growing adoption of artificial intelligence (AI) in key functions such as credit scoring and fraud detection, most Kenyan banks remain AI-immature —unable to fully explain how their models make decisions—raising concerns about transparency, fairness, and regulatory preparedness.
A new survey by the Central Bank of Kenya (CBK) shows that 67 percent of commercial banks, microfinance institutions, and digital credit providers are still in the early stages of AI maturity. These institutions are either merely aware of the technology or running limited pilot projects with minimal resource investment.
