New CAK app to help deal with complaints

A lady using a phone to browse the internet on 30th November 2018. PHOTO | MARTIN MUKANGU | NMG

The Competition Authority of Kenya (CAK) has introduced an app targeting consumers, businesses and suppliers amid the increasing number of complaints in trade practices in the country.

The app will allow consumers and businesses file complaints such as misrepresentation of product quality and price, businesses engaging in restrictive trade practices such as dominance, price-fixing, and collusive tendering.

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Note: The results are not exact but very close to the actual.