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Lilian Njiru is the founder of Refine Etiquette and Image Consulting, a company that teaches people etiquette. FILE PHOTO | POOL
By PAULINE KAIRU
Contributor
Lilian Njiru has a keen interest in matters that touch on good manners, courtesy, and civility in general.
It is something she learned as a little girl and one that she has cultivated growing up and working in the corporate world.
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