Synchronised systems: What it takes to design an effective organisation

When Kamau’s fast-growing agritech firm fell out of sync, research on organisational design offered clues for getting it back on track.

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Kamau founded and now runs a fast-growing agritech firm out in the leafy Nairobi suburb of Karen. When customer numbers surged last quarter, he divided up his staff and placed them into new departments.

He then pushed some decisions down the chain granting greater autonomy all while quietly hoping that things would work out with the new arrangement to handle the excess workloads.

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Note: The results are not exact but very close to the actual.