The 'any other duties' clause in employment contracts is often a gateway for employers to assign additional responsibilities beyond the original job description. While meant to allow flexibility, it can be abused, leading to situations where employees like Joy Wanjiru are overwhelmed and exploited.
Ms Wanjiru’s journey began optimistically in 2016 when she was hired as a Marketing Executive for a real estate firm, tasked with client acquisition and land sales. However, the resignation of the Accounts manager two weeks into her tenure marked the start of an escalating workload.