How HR can gain the visibility and recognition it deserves

Why does HR do so much yet receive so little recognition? A workplace reflection on the invisible labour behind culture, care, and performance.

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At a recent end-of-year staff celebration, a truth about workplace dynamics revealed itself. In preparation for the event, the HR department had initiated a poll asking employees to nominate outstanding departments, managers and individuals in various categories, like innovation, contributions, leadership, among others. The response was enthusiastic. But when the final list was read, the HR department and its members were missing.

The HR team that designed the poll, championed the recognition, and even moderated the event, was not recognised by the employees whose welfare it had safeguarded throughout the year.

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Note: The results are not exact but very close to the actual.