Uber Chap Chap drivers linked to ride fraud

Striking Uber drivers park vehicles at Uhuru Park in Nairobi in the past over pricing of ride. FILE PHOTO | NMG

Drivers of Uber’s budget service, Chap Chap, are defrauding unsuspecting customers by charging them the more expensive UberX rates, an investigation by the Business Daily has established.

The drivers are fraudulently altering their classification in the Uber system from Chap Chap to UberX service, duping unsuspecting customers who request for rides unaware that they will be served by the budget category but end up paying a premium rate.

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