Bringing insurance closer to customers through their banks

Technology is playing a big role, with AI-driven analytics helping to tailor coverage, automate claims and improve the customer experience.

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In Kenya today, the conversation around insurance is shifting, yet penetration remains low at just 2.4 percent as of the first half of 2024. Many Kenyans still perceive insurance as complicated, expensive, or out of reach. However, bancassurance is quietly transforming the landscape.

This growing collaboration between banks and insurers is redefining financial protection, making insurance more accessible, convenient, and tailored to customers’ needs.

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Note: The results are not exact but very close to the actual.