For businesses, only purpose must guide technology rollout

The future of MSMEs will depend not only on access to capital but also on their ability to embrace technology, innovation and data.

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The biggest mistake businesses make is believing that technology is an end in itself. Without it being purpose-led, there is no true value.

History is littered with examples of groundbreaking innovations that failed to gain traction and simple ideas that transformed industries.

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Note: The results are not exact but very close to the actual.