Staff separation: How to send an employee packing and get one to “thank you” for it

What you should avoid when laying off staff is keeping them in the dark about the reasons as to why they are being laid off.

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Earlier on in my human resources (HR) career, my friends and colleagues used to introduce me as the personnel manager responsible for hiring and firing.

This made a lot of sense that time as these were the two principal roles of personnel management. With time the field has evolved into HR management being identified with softer issues such as humanity, empathy and happiness at work.

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