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Cost of silence: Transparency’s role in building or breaking trust
Transparency does not require that you disclose every internal detail, it involves sharing relevant, timely and accurate information with a lens of empathy and responsibility.
In recent years, there has been an increasing trend in the region of consumers, employees (both current and former), and civic organisations protesting or advocating boycotts against certain products or services, resulting in financial repercussions for the associated brands or institutions.
These actions often seek financial accountability, ethical conduct, respect for labour rights, environmental awareness and privacy protection from major companies and organisations in the region.
