Unlocking AI potential in delivery of public services

Data protection is a critical concern. AI-driven systems, such as facial recognition, can lead to mass surveillance, infringing on citizens’ privacy.

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Artificial intelligence (AI) is no longer a futuristic concept—it’s rapidly becoming a reality that will transform governments and public sector players across the globe.

In Africa, tech giants like Google, Microsoft, and Amazon are establishing technology hubs to harness AI’s potential to address local challenges.

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