The coronavirus pandemic which was first reported in Kenya on March 13 has dealt businesses a heavy blow. A series of shutdown orders by the State to help stem the tide of the virus has forced many firms to change operations and implement rapid organisational changes, including working from home plans and staff pay cuts.
Telkom Kenya’s chief executive Mugo Kibati spoke to the Business Daily about how the firm is building resilience amidst the impact of the pandemic and the lessons they have learnt so far. Excerpts.
