The National Social Security Fund (NSSF) has endured a 29-year wait for tax refunds from the Kenya Revenue Authority (KRA), bringing to fore the pain taxpayers face when claiming overpaid taxes.
Disclosures by the Auditor-General show that the NSSF has not yet received the Sh904.9 million that it mistakenly paid to the KRA in 1996 and 1997, despite being exempt from paying income tax as a State-controlled pension fund.