Pay-TV struggles as Kenyans ditch decoders for digital platforms

Falling active subscriptions, new audience metrics and rising competition from streaming platforms deepen pressure on pay-TV operators as viewing habits shift.

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Kenya’s pay television industry endured a difficult 2025 as falling active subscriptions and shifting viewer habits weighed on the market.

Data from the Communications Authority of Kenya (CA) show that in the first half of the year, most major pay TV operators recorded sharp declines in active customers. GoTV’s active subscriber base fell by 13.2 percent from 362,543 to 314,520 between March and June, while DStv lost 18.2 percent, dropping from 230,777 to 188,824 over the same period.

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Note: The results are not exact but very close to the actual.