Older adults reluctant to embrace digital banking


Photo credit: Compiled by John Waweru | Designed by Gennevieve Awino

Older bank customers have not fully embraced digital banking unlike the youths, forcing banks to continue with brick and mortar expansion.

Forty-two percent of adults above the age 24, have only a mobile account compared to 49 percent of those below the age of 24 as per The Global Findex Database published by the World Bank.

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Note: The results are not exact but very close to the actual.