Safaricom says working to fix new M-Pesa app after hitch

Safaricom app

A phone owner using Safaricom's M-Pesa application. 

Photo credit: File | Nation Media Group

Safaricom says it is working to fix glitches reported by some of its customers when logging into its newly launched all-in-one mobile application.

“To our customers, we owe you a sincere apology over the new My OneApp. We are sorry for giving you a poor experience,” Kenya’s largest telco said in a statement on Thursday.

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