CBK moves to cap fees on M-Pesa, Airtel cash transfers

According to CBK, the use of mobile money services has plateaued in recent years due to a combination of factors, including high transaction fees.

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The Central Bank of Kenya (CBK) is considering capping the cost of person-to-person mobile money transfers in a policy proposal that leaves Safaricom's M-Pesa and Airtel Money staring at lower profit margins.

The Kenya National Financial Inclusion Strategy 2025-2028 seeks to reduce costs for users of mobile money from a baseline of Sh23 –the average cost per mobile money transaction in 2024— to a mean of Sh10 by 2028.

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