Police, KRA gain access to parcels ferried by Uber and Bolt

Bolt riders on a busy road in Nairobi on May 25, 2026

Photo credit: File | Nation Media Group

App-based courier platforms such as Uber, Bolt, Glovo and Little will from next month be required to verify and record the contents of customer parcels that the taxman, police and communication watchdog will access.

The Communications Authority of Kenya (CA) has issued new licensing requirements that demand that online courier platforms record the contents of parcels, sender details, and recipient information.

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