A new demand by the taxman to have all non-Kenyan teas and those from Export Promotion Zones subjected to a new customs system before they are shipped out of the country is headed for a diplomatic standoff with the neighbouring countries.
Traders say the delays in approval of teas by the Kenya Revenue Authority (KRA), occasioned by compulsory use of the Integrated Customs Management System (iCMS) has seen the commodity from the EPZ and neighbouring countries miss out on market.