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Effective coaching: The three practices that transform management
Observing a coach’s interaction style and the feedback they provide can offer valuable clues about their effectiveness and suitability to one’s personal and professional development needs.
In Nairobi's financial sector, Akinyi, a seasoned financial coach, effectively guides Kipchirchir, a supervisory staff member keen on elevating his team’s performance. Utilising a coaching approach centred around active listening and critical questioning, Akinyi empowers Kipchirchir to identify and explore solutions independently, fostering his ability to handle complex problems.
Her coaching style focuses on setting realistic, actionable goals, thereby enhancing Kipchirchir’s leadership skills and boosting his team’s overall productivity.
