Mobile money: Agents handle 12pc less cash but transactions surge

The value of cash handled by mobile money agents during the first quarter ended March 2025 dropped by 12.1 percent to Sh2.04 trillion.

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The value of cash handled by mobile money agents during the first quarter ended March dropped by 12.1 percent to Sh2.04 trillion, despite a 38.1 percent increase in the number of transactions, pointing to a tough economy that is forcing more people into low-value commercial and personal deals.

Fresh data from the Kenya National Bureau of Statistics (KNBS) shows that the value dipped from Sh2.32 trillion a year earlier, while the volume of transactions grew from 632.7 million to 873.9 million.

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