Emotions drive people. Emotions are the predominant forces in the life of a human being. In that case they should be very intelligent so that they drive the most important things in organisational excellence.
In the era of breathtaking technological advancements, why should we bother about emotions? Smart organisations have realised that investing in intelligent emotions can definitely affect productivity, profitability, efficiency and efficacy. The investment is done through emotional intelligence training, coaching and mentoring.